Elite Air Duct ("we," "our," "us") runs this website to help Denver-area homeowners and businesses book air duct, dryer vent, and HVAC work. This policy explains what information we collect, why we collect it, and the choices you have. It applies to www.elite-airservices.com. Effective date: July 20, 2026.
What we collect
- Information you give us. When you request an estimate, use the chat, or apply for a job, we collect what you type: your name, phone number, email address, service address or ZIP code, the service you want, and your message.
- Information collected automatically. With your consent, we use Google Analytics 4 and Google Tag Manager to understand how visitors use the site: pages viewed, approximate location, device type, and how you found us. These tools use cookies.
- Spam protection. When enabled, Google reCAPTCHA scores form submissions to filter bots. Google's own privacy policy governs that processing.
Cookies and consent
Analytics cookies are OFF until you accept them in the cookie banner. We use Google Consent Mode, so declining means analytics and advertising storage stay disabled. A single functional cookie remembers your consent choice, and session cookies keep features like the chat working. You can change or withdraw consent anytime by clearing cookies for this site.
How we use your information
- To respond to your request, schedule work, and provide the service you asked for.
- To send your inquiry to our crew, including through Telegram, which we use internally for instant lead notifications.
- To understand which pages help visitors, so we can improve the site.
- To protect the site from spam and abuse.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
Who we share it with
Only service providers that make the site work: Google (Analytics, Tag Manager, reCAPTCHA, consent tooling), our hosting provider, and Telegram as an internal notification channel for leads and chat. Each processes data under its own terms. If the law requires it, we may disclose information to comply with a legal obligation.
Retention
Lead and chat records are kept as long as we need them to serve you and keep honest business records, then deleted. Analytics data follows Google Analytics' standard retention settings.
Your choices and rights
- Ask us what information we hold about you, and ask us to correct or delete it.
- Decline analytics cookies in the banner, or clear them later.
- Colorado residents have rights under the Colorado Privacy Act, including access, correction, and deletion. We honor those requests regardless of where you live.
To make any request, call (720) 551-5882 or write to us at 338 Clayton St, Denver, CO 80206.
Children
This site is for adults booking home services. We do not knowingly collect information from children under 13.
Changes
If this policy changes, the new version appears here with a new effective date. Material changes get a plain-language note at the top for 30 days.